1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, address, email address, phone number
Company name and position (if applicable)
Payment and billing details (only for transactions)
1.2 Technical Information
IP address
Browser type and version
Device type and operating system
Pages you visit, time spent, and navigation patterns
1.3 Transaction & Service Information
Product/service orders
Warranty registrations
Service requests and feedback
2. How We Use Your Information
We use the information we collect for:
Processing and fulfilling orders or service requests
Providing after-sales support and warranty services
Sending important updates, invoices, or technical notices
Improving our website, products, and services
Marketing and promotional purposes (only with your consent)
Complying with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Authorized partners or contractors who help us deliver products or services
Service providers (e.g., payment processors, hosting services)
Regulatory authorities when required by law
In case of a merger or acquisition, your data may be transferred to the new entity
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze traffic. You can disable cookies through your browser settings, but some site features may not work properly.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your personal information
Withdraw consent for marketing communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Pro Engineering Co., Ltd.
Office/Factory : (+95) 9-251164627